Book Online
Thanks for booking online, if you have any issues with the online portal or would like to interact with a human (we love to chat skin) please contact us here or give us a call on 02039411815 and we will be happy to help.
When should I see a dermatologist in London?
So, when do you see a dermatologist? There’s really no right or wrong answer. Some people come to us after referrals from their GPs. Others, when they feel all other options have been exhausted. Most come to us as their first port of call, seeking the expertise of a dermatologist so they can get reassurance and their skin back to health, fast.
Who are we? Armed with a combined experience of over 50 years, including world-leading clinical dermatology services in the NHS, and countless skin success stories, our doctors and dermatologists know their field inside out, using only treatments which are medically approved and – crucially – actually work.
How long is the dermatology appointment? Will the dermatologist go through all treatment options?
You’ll need half an hour in the diary and they are very experienced so you know you will get the results you’re looking for. We are committed to transparency, ensuring you fully understand the benefits and outcomes of each treatment before proceeding.
How do I know I’m receiving the best care?
One of our key aims is to provide the most connected dermatology service so we don’t just fix your skin—we future-proof it.
To do this we have some of the most experienced dermatologists working with us. They are warm, compassionate, and most importantly have a proven track record of excellent outcomes.
We are regulated by the CQC , GMC, and British Association of Dermatologists. Our internal checks include daily checks on safety, infection prevention, clinical results discussions, and patient feedback, and we hold regular clinical governance meetings to ensure top dermatology care.
All staff go through extensive training, and we work collaboratively in a no-blame culture. We’re proud of what we achieve and can only do this through strict governance and constant communication. Ultimately delivering the best care to you and your skin’s health.
Do I have to come back and see the dermatologist after my initial appointment?
We provide you with a same-day working diagnosis so you can get on with treatment, fast. Sometimes, we may recommend you book you back in for a follow-up to check progress. We can also see you more frequently if you need the support – all this will be discussed with you when you come in for your appointment so that you get the personalised level of service that fits your needs, time, and budget.
Do I need to get a referral from my GP?
No, you can come to see us directly. If you’re claiming through health insurance, sometimes they will require you to see a GP first so do check with them. If you are self-funding (which most of our patients are) then you can book in and see one of our specialists right away. We try and keep some appointments available within the week so you can be seen quickly if necessary.
Can I be referred back to my GP?
Yes. As best clinical practice, private dermatologists will write to your GP (with your consent) so that your medical records are kept up to date. You’ll also get a copy of this letter. If you would like to continue your treatment within the NHS then this will be outlined in the letter with the recommendations from the dermatologist.
How do the fees work/how do I pay?
Like most dermatology clinics in London, we take a deposit at the point of booking and then full payment after the consultation, within the clinic. Most people opt to pay with a card/via a payment link. We can also invoice your health insurer if you provide us with a policy number and authorisation code ahead of the appointment. If you do not provide us with this information, we’ll just ask you to pay for the appointment (£205-250). See our list of fees at the top of the page.
I'm nervous about seeing someone about my skin
We know that opening up about your skin can feel daunting. It was one of the key reasons we founded this clinic – from our personal experience of feeling this way – so we provide a space that is open, warm, and supportive – not only for your skin but emotionally too.
We don’t just take on any dermatologist in London, we ensure that they are clinically excellent, but first and foremost, human – we’re easy to talk to. And we strive to ensure that our follow-up care is second-to-none, so you’re not on your own after you leave the clinic.
How do I book?
If you know the appointment you would like to book (Dermatology Consultation for most skin concerns) then click here to book online.
Not sure where to start? We hear you. Call us on 02039411815 or email hello@23skin.co.uk we will be happy to answer your skin queries and guide you to the best service for your skin needs.