We know what it’s like to get acne. It’s painful. It crushes your confidence. We also know how life-changing it can be to treat it for good. It’s one of the reasons we founded this clinic. Our online dermatologist for acne helps clear your skin from breakouts.
Twenty minute appointment with a consultant dermatologist by video, to work out what is happening to your skin and to get you started on treatment quickly. Often you will have a prescription the same day.
We understand that modern life is busy, but you still care deeply about your skin and want to feel great walking out the door without make up. We can get you there.
We would rather you read these now so we can support you correctly. Acne treated at the wrong level is more likely to persist and more likely to scar, so getting the door right matters more than getting you booked quickly.
Indented or raised scarring needs examining in person and treating alongside the acne rather than after it if it is something that concerns you. Remote care cannot assess scar depth or plan that sequence.
Nodular and cystic acne needs closer monitoring than a video call allows, and often needs bloods.
A long history is exactly the situation where somebody needs to sit with the whole picture. It is usually the reason nothing has worked, and supporting you in person can maximise results if you have tried a number of medical actions before.
You will get a diagnosis, a plan and a prescription where one is appropriate, without coming in. If we see something on your photographs that changes that, we will say so before you pay.
Because scarring, severe acne and long treatment histories are the three things that genuinely need a room, and someone supporting you in-person.
Medical Director & Dermatology Specialist
Consultant Dermatologist London
Consultant Dermatologist London
Mild to moderate breakouts, no scarring, and a short treatment history. People who live outside London, travel constantly, or simply want to start this week rather than next month.
Also anyone who has been putting off dealing with their skin for years because the appointment itself felt like a hurdle. Starting here is better than not starting.
A consultant dermatologist on the GMC register — the UK equivalent of board certification, and the highest level of skin specialist there is. Fully qualified doctors with years of specialist training in acne, scarring and hormonal skin disorders.
It matters here more than almost anywhere else: acne treated incorrectly early on is more likely to persist and more likely to scar.
We know. Severity on a clinical scale and severity as you experience it are different things, and we do not dismiss the second one. Send your photographs to hello@23skin.co.uk or call us, and we will tell you honestly which appointment will clear your skin fastest.
Everyone’s skin responds differently. Many people begin to see improvement within 2–3 months, but acne doesn’t follow a fixed timeline — some skins settle sooner, others need more time and adjustment.
As your skin improves, we evolve your treatment into a personalised maintenance plan designed to support long-term clarity and reduce the risk of future breakouts.
We don’t take a set-and-forget approach. We continue to review how your skin is responding and, where needed, refine your treatment plan to give it the best chance of working for you.
The cost is £150 an online session, which is highly cost effective compared to an in-clinic visit (our fees for in-person are £225-350). Follow ups (if needed) are £75.
This is a self-funding service only – if you have private medical insurance, we can absolutely see you in clinic. Please call us to book so we can make sure you will be covered.
Once you have secured your online appointment, you will receive a link that leads you to a virtual consultation room where your dermatologist will meet with you at your confirmed time slot. To get the most out of your consultation, we do ask you to complete the medical form and upload 3 clear photos of your skin. Don’t worry – all the information is stored securely and only the doctor and her secretary will be able to see it.
Within the consultation, our dermatologist will assess your skin thoroughly, and explain what’s happening and why. Together, we’ll come up with a personalised plan. Our treatments are clinically approved and focus on healthy, lasting results, meaning you’ll reach your skin goals – and stay there.
No, and no.
No. We are not tied to any brand and we take nothing from the pharmacy. Where skincare is part of your plan, we tell you what to buy and you can usually get it locally.
We are not a subscription. You pay for the appointment you have, and you come back when you need to.
At the point of booking, we will ask for your local pharmacy so you are able to pick them up from there – or, we can send them directly to you at home.
We may also recommend skincare for you – this is usually products you are able to pick up locally to you, but we can help source them for you too. We are unbiased and not committed to any specific brands – so you know the doctors will recommend what is right for your skin.
Yes – we will be able to provide access to our acne dermatologists in clinic – we are based in London and have availability Monday to Friday, and some Saturdays.
Book online via our portal or call us on 02039411815.
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