Your skin won’t wait. Now, you don’t have to either.

We know skin isn’t always predictable. Flare-ups, reactions, changes—they can all happen between appointments. That’s why we’ve created the No. 23 Skin Online Advice Line: a 10-minute video call with one of our doctors, designed to give our current patients expert advice, fast.

Expert guidance, when you need it most.

Whether you’ve suddenly broken out, reacted to a new product, or just need reassurance on something that’s changed—we’re here. This is not a full consultation, we like to give more time in new consultations. But we will listen, assess, and guide you on what to do next.

It’s skin support, simplified.

What’s included:

• 10-minute video chat with a dermatology doctor

• Currently available to existing No. 23 Skin patients (if you’re not a patient, we are still able to do longer initial consultations for certain conditions, so do get in touch to tell us more).

• Expert advice on urgent or unexpected skin changes

• £50 per session

When to use it:

• A sudden flare-up of your skin condition

• A reaction to something new

• A question that can’t wait until your next review/you’re away and can’t get to us

• A need for reassurance, from someone who knows your skin

Perfect for those ‘what’s happening with my skin?’ moments between appointments.

Book your Online Advice Line session by sending us a query through the contact form or by calling us on 02039411815.

We’re dermatologists in London, but we know you’re not always around the corner. We hope this helps you with your skin journey.