Online Dermatologist Appointments for Acne – Do They Work?

Acne is complicated. Getting help shouldn’t be.

You’ve tried every cream, cut out dairy, and probably fallen down more Google rabbit holes than you care to admit. Acne – especially when it sticks around into adulthood – is more than a surface issue. It affects your confidence, your routine, and how you feel in your skin.

If you’re wondering whether speaking to a dermatologist in London is worth it, the answer is: yes. Even better? You can now get started online.

Does an online dermatologist work for acne?

For many people, yes – especially if your acne is mild to moderate. If you’re not sure where you sit on that scale, we’ve included some image references below to help you compare. Online consultations are ideal for breakouts that are persistent but not severe, and for people looking to finally get clarity on what’s going on.

But if your acne is deep, painful, or you’ve already tried several treatments without success, an in-person consultation may be the better route. Certain medications – including those that require regular monitoring or blood tests – can’t always be prescribed online, and need to be managed carefully from the start.

Any reputable dermatology clinic will assess your suitability before your appointment. At No. 23 Skin, we review your photos ahead of time to ensure you’re appropriate for online care – and we’ll let you know if we think in-person is safer or more effective. That’s what any good clinic should do. Be cautious if someone’s offering a miracle solution online, without asking the right questions.

Mild Acne c/o: dermnetnz.org

Moderate Acne c/o: dermnetnz.org

Severe Acne c/o: dermnetnz.org

How quickly will I see results?

The honest answer? Acne usually takes three to six months to settle – sometimes longer. That might feel like a long time, but with the right treatment plan and consistent care, it’s time well spent.

By this stage, you’ve probably spent more time (and money) than that trying products off the shelf. Cosmeceuticals can help with mild breakouts, but when it’s not working, getting expert input stops you losing more time to trial and error.

How often will I need follow-ups?

That depends on your treatment plan and how much support you’d like. Some people check in monthly with a quick online review, while others prefer more or less frequent follow-ups. We tailor this to you.

If you’re on certain treatments, we may recommend monthly reviews at the start. If things are going well and you feel confident managing on your own, that’s absolutely fine. We’re always on hand via phone or email if you need us between appointments.

Does it really work?

Yes – and not just because we say so. Our dermatologists have spent years in clinical practice and research, including PhD-level studies into the causes of acne. Online care doesn’t mean second-best care – but it does require proper expertise, strong clinical judgement, and follow-through.

Whether you see us or someone else, make sure they’re a qualified medical professional, part of a multidisciplinary team, and able to adapt your treatment if things change. Good dermatology is more than a quick prescription – it’s ongoing support and thoughtful care.

How do prescriptions work?

Prescriptions can be delivered directly to your home, or sent to your local pharmacy – whichever suits you best. We work with trusted partner pharmacies to make the process seamless and safe.

Still have questions?

Online dermatology is a flexible and convenient way to get real answers about your skin – especially if you’re time-poor, juggling commitments, or just want to take that first step without waiting months for an appointment.

If you need to see a dermatologist in London, then we’re available Monday to Friday, and some Saturdays.

Not sure if it’s right for you? That’s what we’re here for.
Get in touch or book a consultation and we’ll help you find the approach that fits your skin – and your life.

Contact us here to ask more questions. 

Helen

CoFounder
No. 23 Skin

02039411815