When to see a Dermatologist? Real Patient Stories.

Not sure if it’s worth seeing a dermatologist? You’re not alone. At No. 23 Skin, we speak to people every day who’ve tried products, supplements, and skin cycling trends — but still feel like their skin isn’t behaving. Here’s the truth: if something is affecting your confidence or quality of life, that’s when to see a dermatologist.

Below are the real-life skin scenarios we treat every day — and how to know when a qualified expert can help.

1. You’ve noticed a new mole or change in a mark

This is your cue to book a mole check.
We’re not here to panic you — we’re here to protect you. If a mole has changed colour, size, or shape, or if a new one has popped up that doesn’t look quite right, it’s time for an expert opinion.

🔗 Book a mole check in London → here.

Real Story: The Mole That Didn’t Look Like Much — But Was

Not long ago, a health-conscious patient came in for her regular skin check — something she does annually, just to stay on top of things. She felt well and had no major concerns. But during her consultation, our dermatologist examined a mole on her lower leg that didn’t look typical under the dermatoscope.

Because all our mole checks are delivered by dermatology experts with advanced imaging tools, we were able to spot subtle changes that can be easily missed.

After a thoughtful discussion, the patient decided to have the mole removed during the same visit. (We always offer the option of referral back to the NHS too, if patients prefer.)

The biopsy results confirmed it was a basal cell carcinoma — a common, slow-growing type of skin cancer.

The good news? It was completely removed during that single appointment.

2. You’re still breaking out — and you’re not a teenager

Adult acne is extremely common in women in their 30s and 40s. Whether it’s hormonal, stress-related, or linked to perimenopause, we’ll get to the root of it with medical diagnostics and modern treatments.

🧪 Explore our online and in person acne consultation pathway

Real Story: “For the First Time in Years, I’m Not Thinking About My Skin”

This patient in her early 30s came to see our dermatologist after over a decade of living with persistent acne. She’d tried the usual products, diets and advice — but breakouts were still part of her daily life, especially around her jaw and cheeks.

Together, we built a structured treatment plan using prescription medication, led by our dermatology team with regular monitoring and tailored support. Over six months, we carefully adjusted and refined her routine — always balancing results with her wellbeing.

She recently came in for her final review. Her acne is now under control. She still experiences the occasional spot around her cycle (which is completely normal), but she no longer feels defined or overwhelmed by her skin.

The best part?

“People keep commenting on how clear and calm my skin looks — but honestly, the real change is that I just don’t worry about it anymore.”

3. You’ve tried all the products — and your skin is still angry

If your skin constantly flares, burns, or reacts to everything, it could be eczema, rosacea, or contact dermatitis. Dermatologists don’t just treat the symptoms — we diagnose the cause so you can get on with life without worrying about the flares.

👩‍⚕️ See a consultant dermatologist to assess your skin properly

We’re not here to tell you to stop sailing, stop running, or stay out of the sun. We’re here to help your skin support your lifestyle, not hold you back.

💬 Our motto? Skin should be lived in — we’ll help keep it that way.

👉 Need expert eyes on your skin? Book your dermatologist consultation here.

We know it can be a big decision, so if you want to ask me or the team any questions about your skin before coming in, please do – we’re here to listen and love to chat about skin.

Helen
Co-Founder

hc@23skin.co.uk

02039411815

Please note that this blog post is for information purposes only. If you have a medical concern, please reach out to us or your GP for specific advice and guidance.