
At No.23 Skin we see many people with sore, red, and itchy skin. If that sounds like you, trust us when we say you’re not alone. We know your skin has a big impact on your daily life and seeking treatment can feel a bit bewildering. Here are three real patient stories to show how seeking a dermatologist near you can really help. The below are examples of eczema, rosacea, and dermatitis, but you can also read our mole checks and acne stories here – moles, acne.

After having her second child, Charlotte was struggling with dermatitis around her mouth, along her jaw and surrounding her eyes. This was new to her and causing her a fair amount of distress due to the itchy discomfort and the red raw skin. After using a lot of moisturisers from the Boots that were not helping, she sought out a local dermatologist to support her skin. Her dermatologist, Dr Maria Roest, here at No. 23 Skin, took the time to listen to everything that was going on in Charlotte’s life – it was apparent the stress of parenthood, plus no sleep, dry, cold weather and an infection was causing havoc for Charlotte. Fortunately this is something we see a lot and Dr Roest could successfully treat the condition. To get it under control, a combination of prescriptions – including an antibiotic and a topical cream were needed for a short period. Charlotte’s skin quickly healed over the next few weeks, leaving her grateful for the expertise that restored her comfort and confidence.

It is not very often that Rita shared her health stories, but she kindly gave us permission after struggling with rosacea for a period of time. Having grown up with ‘normal skin’ it has been very difficult and expensive to try and treat this complex and unpredictable issue herself. Laying on the foundation to cover up the redness that appeared was becoming a daily practice and one that upset her. Despite having a healthy diet and lifestyle, her rosacea would just flare up – seemingly for no reason. Having heard that BBL laser treatment can help this type of condition and knowing that No. 23 Skin are a medical clinic, she came in for an assessment and treatment. After two treatments her skin is looking remarkably clear. We recommend three sessions of BBL, but due to the marked improvement, Rita has decided to keep the final session until later in the year – results should last 6 months so we will reassess her skin at this point.

James, in his mid-40s, had been dealing with persistent eczema that affected his daily life. After a particularly bad patch when the weather changed, he decided to take action and come and see a dermatologist near to him. He booked in with Dr Cherry for a dermatology consultation. She expertly identified triggers, prescribed an effective treatment plan, and educated James on managing flare-ups. Grateful for the relief, James experienced improved skin health, allowing him to engage more comfortably in social and work activities.
Don’t suffer in silence. Your skin is a big deal, and we know how to help it – so reach out for advice on 02039411815 or contact us here/book online for a dermatology consultation.
Good skin days, always
Helen & Dr Cherry
Founders
No. 23 Skin
02039411815

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EXCELLENT Based on 120 reviews Posted on Alice Palmer07/05/2026Trustindex verifies that the original source of the review is Google. I couldn’t recommend No 23 Skin highly enough. All staff are approachable, knowledgeable and reassuring. I have had different treatments and each of them have been well explained and professionally delivered. Shannon did my BBL and not only are the results fantastic, but I really enjoyed the sessions due to her warmth, friendliness and kindness. I would go back every week if I could!Posted on Coriander Stone07/05/2026Trustindex verifies that the original source of the review is Google. Love this place. Shannon is amazing, the results were truly incredible and all the staff go above and beyond. Can’t recommend it enough.Posted on Charlie Bennett30/04/2026Trustindex verifies that the original source of the review is Google. Great service from Neda, made me feel very comfortable and knows exactly what she’s talking about. Would highly recommend this company and especially her.Posted on Kay W17/03/2026Trustindex verifies that the original source of the review is Google. I’m not exactly a massive skincare person and, having never been to a dermatologist before, I was definitely a bit out of my element. However, the team at 23 Skin was incredibly friendly and made me feel welcome right away. Shannon was great, she talked me through the whole process and made sure I was comfortable the entire time. Dr Cherry was also very professional. She explained the logic behind my minor surgery, ensured I knew exactly what to expect, and gave me clear instructions for aftercare. They even set up a follow-up appointment to make sure everything was healing properly. If you’re looking for a professional & friendly team that makes the whole experience easy and stress-free, I can’t recommend them enoughPosted on louise whitbread29/01/2026Trustindex verifies that the original source of the review is Google. Lovely discreet clinic with welcoming staff, I had a BBL laser treatment and facial with Shannon, and she was really detail-oriented and personable, answered all my questions with no pushy sales approach. The treatment was explained really well, and she was clearly very knowledgeable, so I felt very comfortable the entire time. Shannon emailed the next day to check in, which I thought was great customer service - would highly recommend!Posted on Clodagh Slattery23/01/2026Trustindex verifies that the original source of the review is Google. Highly recommend this clinic! I have had BBL and Moxi laser treatment with them and the results are great! My skin feels brighter, healthier and youthful. Shannon is amazing at what she does I wouldn’t trust anyone else with my skin.Posted on isabel Pias Diaz19/01/2026Trustindex verifies that the original source of the review is Google. Excellent, expert advice by people who care. Words cannot express the level of attention and passion you find at this clinic. I have been struggling with my skin for as long as I can remember, dealing with acne and eczema as early as 11 years old. Shannon and Dr Cherry have helped me finally feel in control of my skin. Recently, I completed the AviClear course with the lovely Shannon and I'm already noticing improvements. I definitely have less cystic spots and oiliness. In my consultation with Dr Armstrong, I received a detailed, thoughtful treatment plan as well. She listened to my concerns and answered all my questions with zero judgement (even if I asked the same question 100 times). It is evident that everyone here is passionate about what they do and that is felt so strongly by the effort and empathy in their work. I refuse to trust my skin anywhere else. Thank you so much!!! I can't wait for my follow up!Posted on Alexander Antonyuk19/01/2026Trustindex verifies that the original source of the review is Google. The doctor was friendly and professional, the location is very convenient and discrete. There was a small hiccup in the admin process but the staff was friendly and quick to fix it.Posted on Ines13/01/2026Trustindex verifies that the original source of the review is Google. Words cannot express how grateful I am to have found No. 23 Skin. I’ve been coming here to see Shannon for several years now for the signature facial treatments, and my skin looks unrecognisable. The team is exceptionally attentive and are genuinely invested in your skin’s long-term health rather than focusing on the quick fixes. What I particularly value is also their honesty as they will never push products or treatments you don’t need, and their recommendations are always based on what will actually work for your skin which makes all the difference. Every treatment feels incredibly tailored and they always take the time to explain what products they are using and why, which as someone with very sensitive skin immediately puts you at ease. If you’re struggling with acne or want lasting results I cannot recommend No. 23 Skin highly enough. It has been a complete game-changer for my skin and is truly the best decision I’ve made: If there were an option to give more than five stars I would without hesitation.Posted on amani t q17/12/2025Trustindex verifies that the original source of the review is Google. Wonderful experience, super kind staff who make you feel comfortable and the treatment is amazing. Definitely worth investing in!
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